When you work in a technical industry, there is often a premium placed upon advanced degrees in a technical field of study. Being someone upon whom a doctorate in theoretical studies of a physical science has been conferred, I have benefitted from some of these premiums. Although, the purely financial cost-benefit analysis is not totally clear given the number of years of lost earning at the beginning of one’s career, the other rewards of completing a Ph.D. are undeniable for many (yours truly included). The company I work for is very quick to refer to me as Dr. Is Still Here when introducing me to a customer or including my credentials in a proposal. Things are much, much less formal when it is just the day-to-day gang; more often than not first name basis.
While I will be the first to admit that there are real benefits to the disciple that is usually learned while completing a doctorate, there are other ways to hone skills that can in fact make a person extremely capable. Over my years working in industry I have met many technicians who are as good at problem solving as some of the best Ph.D.-degreed scientist and engineers I have known. The only real difference is generally the ability to express their observations in academic terms.
What I have always been amazed and frustrated by is that the technicians have often had a pretty good idea what an issue really was but the scientist and engineers often did not listen to the technicians. Too often, the degreed “experts” do not take the time to try to make sure that they understood what the non-degreed real experts were trying to communicate. They do not take the time to make sure that they understood, in the terms they would use. Instead, they assumed that they knew everything better. More often than not, the scientist and engineers overcomplicated the interpretation. They very often were looking for a chance to prove they knew some obscure technical fact and tried to apply it to the problem. The technicians tended to just try to observe what was not right based on what they had experienced.
When someone has done an activity for years and is observant, they may not describe what they know the way it is taught in university, but they just might know more about that particular activity than anyone. We would be wise to listen to them. It might take a little more effort to make sure we understand what they are telling us, but it is absolutely worth our effort.
Is Still Here









It is the same with so many industries — a perverse pecking order based on a degree, or some other credential and NOT ability. I used to work in the Criminal Justice field and it was the same. Attorneys were treated much better than the rank and file, but it was often the investigators who made the case.
(Your description also made me laugh, as it reminded me of the Big Bang Theory, the TV sitcom.)
Let’s see, “The Big Bang” pecking order (which is pretty close to the way it was back in my old academic days):
Mathematicians
Theoretical Physicists
Experimental Physicists
Chemists
Biologists
Engineers
Others